Terms and Conditions
Acceptance of the Terms
By accessing and using our platform, you agree to be bound by these Terms and Conditions ("Agreement"). If you do not agree with any provision of this Agreement, please leave our website immediately.
Eligibility Requirements
To use our services, you must meet the following eligibility requirements:
Minimum Age Requirements
You must be at least 21 years old to play on our platform. We reserve the right to verify your age at any time.
Geographic Restrictions
We may restrict access to certain countries or regions due to local laws or regulations. It is your responsibility to check that you are permitted to use our services in your jurisdiction.
Account Registration Rules
To create an account, please follow these steps:
You may only have one active account with us. Please note that we reserve the right to close any duplicate accounts or suspend your access if we detect suspicious activity.
One-Account-Per-User Policy
We require each user to have a unique account. Sharing an account between multiple individuals is strictly prohibited and will result in termination of services.
Identity Verification and KYC
To ensure security, fairness, and regulatory compliance, you may be required to verify your identity with us from time to time. This includes, but is not limited to:
We reserve the right to request additional documentation if necessary.
Account Accuracy Obligations
You are responsible for maintaining accurate and up-to-date account information. If you experience any issues or changes with your account, please contact our support team promptly.
Account Security Responsibilities
To prevent unauthorized access, keep your login credentials confidential and protect them from third-party exposure.
Login Credentials and Password Protection
Your user name and password are personal to you and may not be shared or used by others. We reserve the right to request new passwords if we suspect suspicious activity.
Restricted Behaviour and Prohibited Activities
We do not permit:
Please report any suspected misuse of our platform to our support team immediately.
Bonus and Promotion Rules
Our bonus and promotion offerings are subject to change at any time. Each bonus has its unique terms and conditions which must be read carefully before claiming the offer. By participating in a promotion, you agree that we may change these Terms and Conditions as needed to ensure fairness and security.
Wagering and Gameplay Conditions
You acknowledge:
We reserve the right to void any bets or winnings if there has been a significant error, misbehavior by users, unauthorized use of software, bug exploitation, collusions, tampering with our systems and/or other forms of manipulations which results in unfair benefits for Users.
Bonus Abuse Prevention
Please note that:
Are strictly prohibited. Failure to comply will result in account closure and penalties on future earnings or participation.
Deposits and Withdrawals
To make a deposit, please follow the instructions provided on our website. To withdraw your funds, we require that you complete all wagering requirements as set forth by each game promotion before requesting any payout. Processing times vary depending upon payment method used but can range from several days to 7-10 working days.
Verification Before Withdrawals
We may request additional documentation or information at our discretion prior to processing withdrawals.
Processing and Review Procedures
Please note that deposits, payouts and other account transactions are subject to review for compliance with laws and regulations as well as to ensure the integrity of our system. During peak periods this process can be delayed and hence there is no guarantee on withdrawal times
Responsible Gambling Expectations
We encourage responsible gaming practices among all users. To report any concerns regarding your own gambling habits, please contact us or consult resources such as the National Problem Gambling Helpline.
Self-Exclusion and Account Restrictions
If you choose to self-exclude from our platform for any period of time, we reserve the right to permanently exclude you if necessary. We are also entitled to restrict or cancel user accounts where abuse has been detected in previous sessions on this site
Game Fairness and RNG Systems
We guarantee that all games on our platform are designed with fairness as a top priority using Random Number Generator (RNG) algorithms for random outcomes.
Technical Interruptions or Voided Gameplay
If technical issues prevent you from playing your favorite games, we reserve the right to void any affected bets or adjust tournament rules at our discretion.
Suspension or Closure of Accounts
We may terminate an account immediately if:
All funds will be returned as per applicable jurisdiction regulations.
Intellectual Property and Platform Ownership
All intellectual property rights, trademarks, domain names, copyrights, and all other rights related to our services are the exclusive property of Fantasy Springs Resort Casino (Cabazon). Please respect these rights when using our website or participating in promotions.
Limitation of Liability
We are not liable for any damages resulting from:
You acknowledge that use of this site is at your own risk and accept all conditions described within the 'terms & conditions' document outlined on our website.
